Terms and Conditions

These terms and conditions apply to all quotes, assignments, agreements and hosting services provided by MaRan Information Technology BV (KvK 34167558), unless otherwise agreed in writing.

1. Applicability

These terms apply to every offer, quote and agreement between MaRan IT and a client, insofar as these terms have not been explicitly and in writing deviated from.

2. Quotes and formation of the agreement

All quotes from MaRan IT are non-binding and valid for 30 days, unless stated otherwise. An agreement is formed as soon as the client confirms a quote in writing (or by email), or as soon as MaRan IT starts performance at the client's request.

3. Performance of the agreement

MaRan IT performs the agreement to the best of its ability. Stated delivery times are indicative; exceeding them does not give rise to a right to compensation, unless explicitly agreed otherwise.

4. Prices and payment

All prices are exclusive of VAT, unless stated otherwise. Invoices must be paid within 14 days of the invoice date. In case of late payment, the client is automatically in default and MaRan IT is entitled to charge statutory (commercial) interest and reasonable collection costs.

5. Right of withdrawal (14 days)

For agreements concluded remotely with a consumer, a withdrawal period of 14 days after conclusion of the agreement applies, during which you may withdraw from the agreement without giving reasons. If you request that performance of a service starts within this period, you agree that your right of withdrawal lapses once MaRan IT has fully performed the service. If the service has not yet been fully performed, you owe an amount proportional to the part of the service already delivered at the time of withdrawal. You can withdraw via info@maran-it.nl.

6. Cancellation policy for iDEAL payments

For hosting services and subscriptions paid via iDEAL, the following cancellation policy applies: cancellation of an ongoing subscription must be reported in writing via info@maran-it.nl no later than 1 month before the next renewal date. Already paid and expired subscription periods are not refunded. In the event of cancellation within the statutory 14-day withdrawal period (see clause 5), the amount paid, minus any services already delivered, will be refunded within 14 days using the same method as the original payment.

7. Liability

MaRan IT's liability for damages arising from the agreement is limited to the amount paid by the client for the relevant assignment in the 12 months preceding the event causing the damage. MaRan IT is never liable for indirect damages, including consequential damages and lost profits.

8. Intellectual property

All intellectual property rights to applications, source code, designs and documentation developed by MaRan IT remain with MaRan IT, unless agreed otherwise in writing. The client receives a right of use for the agreed purpose.

9. Term, cancellation and termination

Hosting agreements are entered into for the agreed period and are subsequently tacitly renewed for the same period, unless cancelled in time (see clause 6). MaRan IT may terminate the agreement with immediate effect in the event of bankruptcy, suspension of payment or serious default by the client.

10. Force majeure

In the event of force majeure (including outages at hosting providers, network failures or other circumstances beyond MaRan IT's control), MaRan IT's obligations are suspended. If the force majeure situation lasts longer than 60 days, either party may dissolve the agreement.

11. Governing law and disputes

Dutch law applies to all agreements with MaRan IT. Disputes will be submitted to the competent court in the district where MaRan IT is established, unless mandatory law provides otherwise.

12. Contact

Questions about these terms and conditions can be addressed to MaRan Information Technology BV, Pijl 32, 3328 KP Dordrecht, The Netherlands, info@maran-it.nl, KvK 34167558, VAT NL810526049B01.

Last updated: August 2026